Effective Date: July 9, 2024

Welcome to Kredvise Bank! These Terms of Service (“Terms”) govern your use of our website, mobile applications, and banking services (collectively, the “Services”). By opening an account or using the Services, you agree to these Terms. If you do not agree, please do not use our Services.


1. Definitions

  • “Account” means any individual or business account you hold with us.

  • “User,” “you,” or “your” refers to anyone who accesses or uses our Services.

  • “We,” “us,” or “our” refers to Kredvise Bank.


2. Eligibility

You must be at least 18 years old, have legal capacity, and reside in a jurisdiction where we offer Services. By registering, you represent that you meet these requirements.


3. Account Registration & Security

  • 3.1 Registration. To open an Account, you must provide accurate personal information (name, address, date of birth, etc.) for KYC/AML compliance.

  • 3.2 Authentication. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account. Immediately notify us of any unauthorized use.

  • 3.3 Two-Factor Authentication (2FA). We require 2FA on all Accounts to enhance security.


4. Use of Services

  • 4.1 Permitted Use. You may use the Services for lawful personal or business transactions.

  • 4.2 Prohibited Use. You agree not to (a) engage in money laundering or terrorism financing; (b) use your Account for illicit or fraudulent activities; (c) attempt to bypass our security measures; or (d) use automated systems to access the Services without our permission.


5. Fees and Charges

5.1 Fee Schedule

Certain Services may incur fees (e.g., wire transfers, overdrafts, expedited processing). A complete, up-to-date Fee Schedule is available at /fee-schedule. We may update fees from time to time; any changes will be published at least 30 days before taking effect.

5.2 Payment

Fees may be deducted directly from your Account balance or billed separately, in accordance with the Fee Schedule. If billed separately, invoices must be paid within 30 days of issuance.

5.3 Currency Conversion Fees

When you withdraw or transfer funds in a currency other than your Account’s base currency (for example, EUR into a USD Account), a conversion fee—a percentage of the converted amount—will be applied. Conversion rates and associated fees depend on the specific currency pair and withdrawal channel, as detailed in the Fee Schedule.


6. Deposits & Withdrawals

  • 6.1 Deposit Methods. ACH/bank transfers, wire transfers, PayPal, supported cryptocurrencies, and partner networks (e.g., Wise, Zelle, Venmo).

  • 6.2 Withdrawal Methods. Bank transfers, PayPal payouts, cryptocurrency transfers, or partner networks.

  • 6.3 Processing Times. Standard deposits and withdrawals typically complete within 1–3 business days; expedited services may incur additional fees.


7. Intellectual Property

All content, trademarks, logos, and software on our website and applications are the property of Kredvise Bank or our licensors. You may not reproduce, modify, or distribute any materials without our prior written consent.


8. Privacy

Your use of the Services is also governed by our Privacy Policy, available at /privacy-policy, which explains how we collect, use, and share your personal information.


9. Disclaimers & Limitation of Liability

  • 9.1 No Warranty. Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, to the fullest extent permitted by law.

  • 9.2 Limitation of Liability. To the maximum extent permitted by law, Kredvise Bank and its affiliates shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Services.


10. Indemnification

You agree to indemnify and hold harmless Kredvise Bank, its officers, directors, employees, and agents from any claims, damages, or losses arising out of your violation of these Terms or misuse of the Services.


11. Termination

  • 11.1 By You. You may close your Account at any time by contacting customer support, subject to any outstanding obligations.

  • 11.2 By Us. We reserve the right to suspend or terminate your Account for breach of these Terms, suspected fraud, or non-compliance with applicable laws.


12. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict-of-law principles. Any dispute will be resolved by binding arbitration in [Your City], unless you opt out within 30 days of Account opening.


13. Amendments

We may revise these Terms from time to time. Material changes will be communicated via email and published on our website at least 30 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.


14. Contact Information

If you have any questions about these Terms, please contact us at:
Email: support@kredvise.com


Thank you for choosing Kredvise Bank. We’re here to power your financial journey with transparency, security, and innovation.

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