Effective Date: July 9, 2024
Kredvise Bank (“we,” “us,” or “our”) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, products, and services.
Identity Data: Full name, date of birth.
Contact Data: Email address, mailing address, telephone number.
Account Data: Username, password, security questions, transaction history, account balances.
Financial Data: Bank account and routing numbers, debit/credit card details, tax identification numbers.
Verification Documents: Scanned ID, proof of address (utility bill, bank statement).
Usage Data: Browsing activity on our site (pages viewed, links clicked, session duration).
Device & Technical Data: IP address, browser type/version, operating system, device identifiers, mobile network information.
Location Data: Approximate location derived from IP address or, where permitted, precise location via device settings.
We use cookies, web beacons, and similar technologies to:
Remember your preferences and login state.
Analyze site traffic and performance.
Serve targeted advertisements (where you have consented).
You can manage cookie preferences via your browser settings or our cookie banner tool.
We process personal data for the following purposes:
Account Services: To open, maintain, and administer your account, process deposits and withdrawals, and provide customer support.
Compliance & Security: To perform KYC/AML checks, fraud monitoring, sanctions screening, and to comply with legal and regulatory obligations.
Product Improvement: To analyze usage patterns, troubleshoot issues, and enhance our website and services.
Communications: To send you transactional notices (e.g., changes to terms, fee updates), security alerts, and—with your consent—marketing materials about new products or promotions.
Legal Defense: To investigate and defend against potential legal claims or disputes.
We do not sell or rent your personal information. We may share data with:
Regulatory & Law Enforcement Authorities: When required by law, subpoena, or court order.
Service Providers & Partners: Trusted third parties (payment processors, identity verification vendors, cloud hosting providers) under strict confidentiality agreements.
Affiliates: Other companies controlled by or under common control with Kredvise Bank, for group-wide operations.
Acquirers: In connection with any merger, sale, or other corporate transaction, provided recipients agree to protect your data under this Privacy Policy.
Kredvise Bank is a global service. Personal information may be stored or processed in countries outside your residence, including jurisdictions without the same data protection laws as your country. We take appropriate safeguards (standard contractual clauses, binding corporate rules) to ensure your data remains protected.
We retain personal data only as long as necessary to:
Fulfill the purposes outlined in Section 2.
Comply with legal, regulatory, tax, or accounting requirements.
Resolve disputes and enforce our agreements.
When no longer required, we securely delete or anonymize your data.
Depending on your jurisdiction, you may have the right to:
Access: Obtain a copy of your personal data.
Rectification: Correct inaccurate or incomplete information.
Erasure (“Right to be Forgotten”): Request deletion of data, subject to legal obligations.
Restriction of Processing: Limit how we use your data.
Data Portability: Receive your data in a structured, machine-readable format.
Object: Opt out of processing for direct marketing or legitimate interest purposes.
To exercise these rights, contact us at privacy@kredvisebank.com. We may need to verify your identity before acting on your request.
We implement robust technical and organizational measures to safeguard your data:
Encryption: All data in transit is protected by TLS 1.2+; sensitive information at rest is encrypted.
Access Controls: Role-based permissions and multi-factor authentication for internal systems.
Monitoring & Testing: Regular security audits, penetration tests, and continuous monitoring by our Security Operations Center.
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you become aware that a minor has provided us with personal data, please contact us so we can delete it.
Our website may contain links to external sites operated by third parties. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any site you visit.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be announced via email and posted on our website at least 30 days before taking effect. Continued use of our services after the effective date constitutes acceptance of the revised policy.
If you have questions, concerns, or data requests, please reach out:
Email: privacy@kredvisebank.com
Thank you for trusting Kredvise Bank with your personal information.